[BigBrother, 2002] Big Brother: Installation and Configuration Manual, Quest Software, Inc., May 2002.

[Briscoe, 2000] Understanding the OSI 7-layer model, John Briscoe, PC Network Advisor, July 2000.

[Cheswick, 1999] Internet Mapping Project, Bill Cheswick and Hal Burch, Bell Labs, 1999.

[Cisco, 2001] Cisco Discovery Protocol MIB, Cisco Systems, August 2001.

[Cisco, 2002] Network Management Basics, Cisco Systems, February 2002.

[CMU, 2000] Simple Network Management Protocol: Software Technology Review, Software Engineering Institute, Carnegie Mellon University, September 2000.

[CPR, 2001] 2001 Cost of Downtime, Contigency Planning Research, Eagle Rock Alliance, Ltd, 2001.

[FOLDOC, 1993] Free On-line Dictionary of Computing, Denis Howe, Imperial College Department of Computing, 1993–2002.

[Ford, 1987] How machines think: A General Introduction to Artificial Intelligence, Nigel Ford, Wiley, 1987.

[Fowler, 2000] The AT&T AST OpenSource Software Collection, Glenn S. Fowler, David G. Korn, Stephen S. North, and Kiem-Phong Vo, 2000 USENIX Annual Technical Conference, June 2000.

[FreeBSD, 2002] The network, The FreeBSD Project, October 2002.

[IEEE, 2002] Frequently Asked Questions: Organizationally Unique Identifiers (OUIs), Angela Landron, Institute of Electrical and Electronics Engineers, June 2002.

[Irwin, 2001] Bandwidth management and monitoring for IP network traffic: an investigation, Barry V.W. Irwin, Rhodes University, April 2001.

[Levine, 1990] AI and Expert Systems: A Comprehensive Guide, Robert I. Levine, Diane E. Drang, and Barry Edelson, McGraw-Hill, 1990, Second Edition.

[MySQL, 2001] MySQL Benchmarks, MySQL AB, June 2001.

[Nortel, 2002] Optivity Portfolio, Nortel Networks, 2002.

[Oetiker, 1998] MRTG: The Multi Router Traffic Grapher, Tobias Oetiker, Twelth Systems Administration Conference (LISA '98), December 1998.

[Patterson, 1990] Introduction to Artificial Intelligence and Expert Systems, Dan W. Patterson, Prentice-Hall International Editions, 1990.

[Paul, 1998] CVS entry for src/sys/pci/if_rl.c, William Paul, The FreeBSD Project, November 1998.

[Pitt Turner, 2001] Industry Standard Tier Classifications Define Site Infrastructure Performance, W. Pitt Turner, IV and Kenneth G. Brill, The Uptime Institute, December 2001.

[Rose, 1991] The Simple Book: An introduction to management of TCP/IP-based internets, Marshall T. Rose, Prentice-Hall, 1991.

[Shay, 1999] Understanding data communications and networks, William A. Shay, Second Edition, International Thompson Publishing, 1999.

[Tanenbaum, 1988] Computer networks, Andrew S. Tanenbaum, Second Edition, Prentice-Hall International, 1988.

[TechWeb, 2001] Server 54, Where Are You?, TechWeb News, CMP Media, April, 2001.

[Wellens, 1996] The Simple Times: Towards Useful Management, Chris Wellens and Karl Auerbach, SNMP Technology, Comment, and Events(sm), Vol 4, No 3, July 1996.

[W3C, 2000] XML Schema, C.M. Sperberg-McQueen and Henry Thompson, World Wide Web Consortium, April 2000.

[W3C, 2003] Extensible Markup Language (XML), Liam Quin, World Wide Web Consortium, January 2003.

Internet Standards Process

[BCP 9] The Internet Standards Process, S. Bradner, IETF, October 1996, Revision 3.

[BCP 12] Internet Registry IP Allocation Guidelines, K. Hubbard, M. Kosters, D. Conrad, D. Karrenberg, and J. Postel, IETF, November 1996.

[RFC 1067] A Simple Network Management Protocol, J. Case, M. Fedor, M. Schoffstall, and J. Davin, IETF, August 1988.

[RFC 1157] Simple Network Management Protocol (SNMP), J.D. Case, M. Fedor, M.L. Schoffstall, and J. Davin, IETF, May 1990.

[RFC 1213] Management Information Base for Network Management of TCP/IP-based internets: MIB-II, K. McCloghrie and M.T. Rose, IETF, March 1991.

[RFC 1219] On the Assignment of Subnet Numbers, P.F. Tsuchiya, IETF, April 1991.

[RFC 1519] Classless Inter-Domain Routing (CIDR): an Address Assignment and Aggregation Strategy, V. Fuller, T. Li, J. Yu, and K. Varadhan, IETF, September 1993.

[RFC 2011] SNMPv2 Management Information Base for Internet Protocol using SMIv2, K. McCloghrie, IETF, November 1996.

[RFC 2060] Internet Message Access Protocol: Version 4rev1, M. Crispin, IETF, December 1996.

[RFC 2142] Mailbox Names for Common Services, Roles and Functions, D. Crocker, IETF, May 1997.

[RFC 2819] Remote Network Monitoring Management Information Base, S. Waldbusser, IETF, May 2000.

[RFC 3232] Assigned Numbers, Internet Assigned Numbers Authority, IETF, January 2002.