Labour hire : the impact of labour broking on employee job satisfaction and commitment in a number of Namibian organizations

Shivangulula, Shirley Euginia (2009) Labour hire : the impact of labour broking on employee job satisfaction and commitment in a number of Namibian organizations. Masters thesis, Rhodes University.

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Abstract

Over decades, job satisfaction has generated active empirical research. Similarly, organizational commitment, another attitudinal variable in the work domain, strongly related to, but distinctly different from job satisfaction, received comparatively equal research scrutiny. However, research on the impact of labour broking on employees’ job satisfaction and organizational commitment is nonexistent in Namibia. Using a quantitative approach, within a positivist paradigm, the purpose of this thesis was to examine the impact of labour broking on employees’ job satisfaction and organizational commitment as well as to determine the dynamics that mediate such experiences. These experiences were examined through a 5-dimensional, 72-item Job Descriptive Index and a 3-dimensional, 12-item Organizational Commitment Questionnaire over a sample size of 108 temporary and permanent employees, drawn through random probability sampling in a number of Namibian organizations that make use of labour hire services. These experiences were further amplified by face-to-face interviews over a sub sample of 20 employees. Data analysis was carried out using the chi-square, correlation, t-tests and multiple regression techniques of the STATISTICA software. Drawing on the principles of the multi dimensional theory of organizational commitment, the Cornell dispositional theory of job satisfaction and the temporary employee stigmatization model, results revealed that variables of employment status, tenure, inadequate income, inappropriate supervision and fear of job losses ahead of a newly proposed piece of legislat st labour hire ractices significantly influenced job satisfaction and organizational commitment of employees. Estimates indicate that for a mere change in tenure, job satisfaction levels will significantly rise by 0.26 units, whereas organizational commitment will augment by 0.03 units. However, for every N$ fall in employees’ pay, we can expect job satisfaction levels to decrease by 26%, but with significant effects. The study recommends that organizations must adopt policies that grant permanent tenure to all their employees, position them in respected and challenging jobs in which they will grow skills and ensure that all employees are remunerated with pay that signals their contribution to the organizations. In doing so, the negative effects of labour broking will disappear and employees will be satisfied with their jobs and Tommitted to their organizations.

Item Type:Thesis (Masters)
Uncontrolled Keywords:Temporary employment - Namibia. Industrial relations - Namibia. Employee motivation. Labor market - Namibia. Labor policy - Namibia.
Subjects:B Philosophy. Psychology. Religion > BF Psychology
Divisions:Faculty > Faculty of Humanities > Psychology
Supervisors:Routledge, M.
ID Code:1880
Deposited By: Mrs Carol Perold
Deposited On:07 Feb 2011 10:38
Last Modified:06 Jan 2012 16:21
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